SEPAKAT ENERGY SERVICES

Last updated: January 2026

Sepakat Energy Services Sdn Bhd (“we”, “us”, or “our”) respects your privacy and is committed to protecting your Personal Data in accordance with the Personal Data Protection Order (PDPO) of Brunei Darussalam and other applicable laws.

This Privacy Policy explains how we collect, use, store, disclose, and protect your Personal Data when you visit our website https://www.sepakatenergy.com/ (“Website”) or when you submit your information through our Connect with Sepakat form or otherwise engage with us (“Services”). This policy explains which Personal Data we use and why (the Privacy Policy). Furthermore, you will read how we store, protect and process this Personal Data. 

• Age Requirement

Our Website and Services are not intended for minors. If you are under the age of majority, you should obtain consent from a parent or legal guardian before providing any Personal Data. We do not knowingly collect Personal Data from minors without such consent.

• Processing of Personal Data 

We process Personal Data only where it is necessary, relevant, and limited to the purposes described in this Privacy Policy.

• Data Controller

Sepakat Energy Services Sdn Bhd is the data controller responsible for your Personal Data. Our contact details are provided at the end of this Policy.

• What Personal Data We Collect

When you submit information through our Website (including the Connect with Sepakat form), we may collect the following Personal Data:

• Company name
• First and/or last name
• Email address
• Physical address
• Telephone or mobile number
• Areas of interest
• Enquiries, messages, or questions relating to our Services

• Purpose of Collection

We collect and use your Personal Data for the following purposes:

• To respond to enquiries and communications submitted through our Website
• To provide information or clarification specifically requested by you
• To manage and maintain stakeholder, client, and business communications
• To improve our Website and Services
• To comply with applicable legal and regulatory obligations

Marketing Communications
Where you have separately and expressly consented, we may also use your Personal Data to send you marketing, promotional, or informational communications relating to our Services, events, or updates.

Personal Data submitted through the Contact with Sepakat form will not be used for marketing purposes unless you have actively opted in to receive such communications.

• Legal Basis for Processing

We process your Personal Data on one or more of the following lawful bases:

• You have voluntarily provided your Personal Data and consented to its use by submitting an enquiry through our Website
• Processing is necessary to respond to your enquiry or request
• Explicit consent, where you have opted in to receive marketing or promotional communications
• Processing is required to comply with applicable laws and regulatory obligations in Brunei Darussalam

• How do we receive your Personal Data? 

By submitting your Personal Data through the Contact Us form or other forms on our Website, you confirm that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your Personal Data strictly for the purposes stated herein.

Where marketing communications are offered, your consent to receive such communications will be obtained separately and is entirely optional.

• Obligation to Provide Personal Data

Providing certain Personal Data is necessary for us to respond to your enquiries or provide requested information. If you choose not to provide required Personal Data, we may not be able to respond effectively or provide the requested Services.

• Automated Decision-Making 

We do not use automated decision-making or profiling that produces legal or similarly significant effects on individuals.

• Data Security

We implement reasonable technical and organisational measures to protect your Personal Data against unauthorised access, loss, misuse, alteration, or disclosure.

Such measures include:

• Access controls to limit Personal Data access to authorised personnel on a need-to-know basis
• Administrative and operational safeguards designed to protect Personal Data during processing

These measures are designed to provide a level of security appropriate to the nature of the Personal Data processed and the associated risks.

• Data Retention

We retain Personal Data only for as long as necessary to fulfil the purposes for which it was collected, including responding to enquiries, managing follow-up communications, and complying with legal or regulatory requirements.

When Personal Data is no longer required, it is securely deleted or anonymised.

• Disclosure of Personal Data

We may share your Personal Data with trusted third-party data processors, such as customer relationship management service providers, strictly for purposes related to our Services.

All processors are required to:

• Process Personal Data only on our instructions
• Protect Personal Data appropriately
• Not use the data for their own purposes

We may also disclose Personal Data if required by law or a lawful request from a public authority.

• Data Transfers

Your Personal Data is primarily processed and stored in Brunei Darussalam. Where Personal Data is processed or stored outside Brunei Darussalam, we will ensure that appropriate safeguards are in place to protect your Personal Data in accordance with applicable data protection laws.

• Cookies

Cookies are small text files stored on your device when you visit our Website. We use cookies to:

• Improve user experience
• Ensure the Website functions effectively and securely
• Monitor and resolve technical issues

You may delete or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Website.

Where required by law, cookies will only be placed after you have provided your consent.

• Links  to Third Party Websites

Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of such websites, and we encourage you to review their privacy policies independently.

• Your rights 

Subject to applicable laws, you have the right to:

• Request access to your Personal Data
• Request correction, restriction, or deletion of your Personal Data
• Request a copy of your Personal Data
• Withdraw consent at any time

Where you have consented to receive marketing communications, you may withdraw your consent at any time by using the unsubscribe option provided or by contacting us directly. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

If you believe your Personal Data has been mishandled, you may lodge a complaint with the relevant authority in Brunei Darussalam.

• Modifications to This Privacy Policy

We may update this Privacy Policy from time to time. Any material changes will be published on our Website. We encourage you to review this Policy periodically.

• Contact Information

If you wish to exercise your rights or have any questions or concerns regarding this Privacy Policy, please contact us at:

Sepakat Energy Services Sdn Bhd

Unit B4 & B5, Block B, Rasau Business Park, Lot 3318 

Simpang 288, Jalan Rasau-Sungai Tujoh, Kuala Belait

KA 3331, Brunei Darussalam

Tel: +673 333 0245
Email: dpo@sepakatenergy.com